SHIPPING RATES (FREE)
We ship internationally.
To ensure the secure delivery of your order, Galleria Aurora does not ship orders to post office boxes.
Shippings are free for every item of the e-shop.
Your orders will be delivered by Poste Italiane or Poste Vaticane or UPS or DHL on the base of the weight of the box we’re sending. Boxes will be prepared in the moment we receive your order and will be send in max. 3 days.
Shipping times depends on the geographic area and from the shipping method.
No custom duties are charged for countries of the European Union. No custom duties are charged for United States.
To inquire about shipments, please contact Customer Service at +39.06.6869.676, hours 9:30 AM to 5:30PM-Italy, from Monday to Friday.
Or e-mail Customer Service at firstname.lastname@example.org
If you are not satisfied with your order you may return it to us for an exchange or a refund.
Articles are accepted for credit or exchange if returned in saleable condition within 14 days, accompanied by a sales receipt.
You will need to inform us by email at email@example.com or by calling us at +39.06.6869.676.